Thank you for choosing Dak Guru. As Dak Guru provides digital educational content and online services, all purchases made on the platform are generally non-refundable and non-transferable.
Once access to paid content is granted, it is deemed to have been delivered.
Refunds will not be provided in the following cases:
Digital content cannot be “returned,” so once unlocked — it’s final.
Refunds may be considered only in rare and exceptional circumstances, such as:
In such cases, users must report the issue within 48 hours of payment along with valid proof (transaction ID, screenshots, etc.).
Approval of refunds in these cases is solely at the discretion of Dak Guru.
If a refund is approved:
If a user’s account is suspended or terminated due to violation of Terms & Conditions, no refund shall be applicable under any circumstances.
Dak Guru reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
By making a purchase on Dak Guru, the user confirms that they have read, understood, and agreed to this Refund Policy in full.